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Diversion and

What We Do

Preventing families from becoming homeless in the first place with Shelter Diversion, Rental Assistance and Transportation programs.

Prevention & Diversion

In some cases, Family Promise Rochester can prevent a family from needing emergency shelter by providing services that help find another housing solution.


A goal of Family Promise Rochester is to interject when a family's homelessness is imminent to keep families out of shelter and in stable housing.  Our affiliate does this by providing:

  • Case management and community support

  • Rental assistance, security deposits

  • Utility support

  • Landlord mediation

  • Housing location

  • Transportation – gas cards, bus passes

Keeping families out of shelter is good public policy and good fiscal policy. When families have lost housing and reach out to Family Promise, we provide alternatives to shelter, including:

  • Temporary hotel/motel stays

  • Payments for rent in arrears, security deposits

  • Landlord mediation and housing location

  • Creative solutions leveraging a family’s strengths

If you have any questions about this program or are in need of an application for Homeless Prevention & Diversion funds please contact our Program Director, Katlynn Combs, via email by clicking the button below. 

507-281-3122 extn: 403

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