Need help? Call us.
507-281-3122, ext. 403
A Family Advocate answers 24 hours a day, 7 days a week. If we're helping other families when you call, leave your name and number. We call back within 24 hours.
You don't need to have it all figured out before you call. Need an interpreter? Tell us when you call or on the form.
In danger right now? Call 911.
Need a safe place to sleep tonight? Call us anyway. Promise House can't take families the same day, but we will help you find a safe place for tonight.
How we can help
Behind on rent or facing eviction?
Eviction Prevention can help with back rent, utility bills, and talking with your landlord. The goal is to keep your family in your home. If we help pay rent, you agree to work with a Family Housing Specialist for three months on a plan to stay housed.
Lost your home, or about to?
Shelter Diversion helps you find a safe place to live without going to a shelter. That could mean help with a deposit, finding a new rental, or staying with family while you make a plan.
Need shelter?
Promise House is our family shelter, with room for 13 families and Family Advocates on site 24/7. Getting in takes a few steps, including a background check, so it is not same-day. There is often a waitlist. While you wait, we will help you look at every other option.
Housed and want help staying there?
Stabilization pairs you with a Family Housing Specialist who helps you set goals and stay in your home. It's always your choice to join.
Who we help
Families with children who are about to lose their home or have already lost it. Eviction Prevention and Shelter Diversion serve families in Olmsted County. Promise House serves families from across Southeast Minnesota.
What happens next
1. You call or fill out the form below.
2. A Family Advocate talks with you about your family and what's going on.
3. If one of our programs fits, a Family Housing Specialist works with you on a plan.
4. If another group can help you faster, we connect you with them.
No family who calls us walks away without support.
Other places that may help
Family Promise Rochester is one part of a wider network of care in Olmsted County. Depending on your situation, one of these partners may be the right fit:
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Dorothy Day Hospitality House, 703 1st Street SW, Rochester, (507) 282-5172
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Women's Shelter and Support Center, location confidential, (507) 285-1010
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Rochester Salvation Army, 20 1st Ave NE, Rochester, 1-800-SAL-ARMY
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Rochester Community Warming Center, 200 4th Street SE, Rochester, (507) 226-8033
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The Landing MN, 426 3rd Ave SE, Rochester, (507) 884-0423