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Who We Are

Purpose

Our Mission

Our mission is to help low-income families and families experiencing homelessness achieve sustainable independence through a community-based response.

TACKLING THE PROBLEM OF POVERTY

Poverty is a complex problem, It won't yield to a simple solution. It requires an integrated approach that reaches beyond immediate needs.

We initiate coordinated local efforts that bring communities together to help families experiencing homelessness regain their housing, their independence, and their integrity.

Every year in America, over 3 million children experience homelessness. These children are 8-9 times more likely to repeat a grade, 3 times more likely to be placed in special education programs, and 7 times more likely to attempt suicide. 42% will drop out of school at some point and 47% suffer from anxiety, depression, or withdrawal.

PROVIDING A WAY TO HELP

Americans are a compassionate people. Enormous numbers of people would help their neighbors in need if they had a way to help. We bring people in need together with people who want to help. We provide the framework that turns compassion into action.

EMPOWERING COMPASSIONATE INDIVIDUALS

The issue can seem overwhelming and individuals may feel powerless to change the lives of people in poverty. As Family Promise volunteers, more than 200,000 people have found a way.

Working together, they  provide temporary housing, meals, and services to more than 125,000 family members annually. They mentor families at-risk of experiencing homelessness. They teach financial literacy. They help find jobs and affordable housing. They create programs to meet specific needs in their communities. And they advocate for public policies that alleviate poverty and promote the economic stability of low-income families.

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OUR VISION

Our vision is a nation in which every family has a home, a livelihood, and the chance to build a better future.

STATEMENT ON EQUALITY AND NON-DISCRIMINATION

STATEMENT ON RACISM

Family Promise Rochester serves families of all compositions. We welcome everyone in the community to be part of the solution to empower families experiencing homelessness and, ultimately, retain and regain the safety, security, and opportunity that comes with having a home. 

It is impossible to separate systemic and structural racism from the reality that people of color, and Black people in particular, are disproportionately affected by homelessness and poverty. family Promise Rochester is committed to being an anti-racist organization. We will educate and engage ourselves, our stakeholders, and the community to work towards overcoming racism, so that race no longer defines who has housing.

OUR CORE VALUES

Family Promise Rochester is committed to making sure everything we do is guided by our core values.

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COMMUNITY

EMPOWERMENT

HOSPITALITY

Family Promise Rochester is more than a shelter - we are hospitality in action! Our volunteers are companions to families, sharing meals, community connections, and compassion so families can focus on achieving thier goals.

Family Promise Rochester empowers all stakeholders - family members, volunteers, donors, community members, businesses, and government officials - to effect change in their communities so families can achieve economic stability and children can access a brighter future.

Family Promise Rochester builds bridges among neighbors, bringing together existing resources to fulfill our mission. The relationships between family members, volunteers, and staff are transformative, and power a movement of community committed to solving the crisis of family homelessness. 

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EMPATHY

INNOVATIVE

DYNAMIC

Family Promise Rochester provides highly individualized, person-centered, trauma-informed care. Empathy is at the center of all that we do, and we take the time to understand all perspectives. this ensures we deliver excellent service to our guests and maintain a productive and enjoyable work environment.

Family Promise Rochester is innovative and entrepreneurial. Our affiliate creates original programs in response to local needs. These grassroots initiatives are built from the power of local and community involvement.

Family Promise Rochester is a dynamic organization, taking a holistic approach to ending family homelessness. Our services, advocacy, and leadership are nimble and future-focused, providing customized and evolving solutions.